Common Queries
What is your return policy?
We aim to please. 100% money back guaranteed. If you are not satisfied with your product we will refund your money. Please return product, undamaged and unused within 30 days of purchase date. Postage and handling is not covered for returns. If you have any issues, please feel free to email or call us to discuss.
Do you offer gift cards?
At this time we do not offer gift cards. If we get enough interest in this service we would reconsider. Please provide feedback via email if you are interested in gift cards.
Special Occasion and Bulk Orders?
Yes! You can request special occasion and bulk orders via email or phone. For special occasions we can work to accommodate your needs.  We will confirm your request and give you an expected completion date. It is typically 2 weeks or more for custom and bulk orders. If you have a large bulk order we can custom produce with a long enough lead time. Please call as early as possible.
Do you make all this?
Yes! All natural, hand poured candles, as well as luxurious personal care items. I aim to please! Sandolay is a leader in quality products that bring joy and add comfort to your daily life.